Privacy Policy for Alaska Towers
Last Updated: [Oct 17 2024]
Introduction
Welcome to Alaska Towers (“we,” “us,” “our”). Your privacy is critically important to us, and we are committed to safeguarding the personal data you share with us. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services. We aim to be transparent and ensure that you understand your rights regarding your personal data.
By accessing or using our website, you agree to this Privacy Policy. If you do not agree with this policy, please refrain from using our website.
1. Information We Collect
We may collect and process various types of information, including:
1.1 Personal Information:
Information you provide directly when you interact with our website or our services, such as:
- Identification Details: Name, email address, phone number, and postal address.
- Communication Information: Messages, inquiries, or feedback you provide via forms, emails, or phone calls.
- Transaction Details: When making bookings or purchases, we may collect payment details, transaction history, or other related information.
1.2 Non-Personal Information:
Automatically collected information through cookies, tracking pixels, or similar technologies:
- Device Information: Type of device, operating system, browser type, and version.
- Usage Data: Time and duration of your visits, pages viewed, referring website addresses, and search terms.
- Location Information: General geographic location derived from your IP address (not precise GPS data).
1.3 Sensitive Data:
We do not intentionally collect sensitive personal information, such as race, health status, political opinions, or religious beliefs. If you voluntarily provide such information, it will be treated with the utmost care and only used for legitimate purposes.
1.4 Children’s Data:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to have the information removed.
2. How We Use Your Information
The personal and non-personal information we collect may be used for the following purposes:
2.1 Service Provision and Enhancement:
- To process your requests, such as responding to inquiries, booking services, or delivering digital content.
- To customize and improve our website experience based on user behavior and preferences.
- To optimize the functionality and performance of our website by diagnosing issues, monitoring trends, and enhancing usability.
2.2 Marketing and Promotional Activities:
- With your explicit consent, to send newsletters, promotional materials, or special offers.
- To personalize marketing content to align with your interests and preferences.
- To conduct surveys, contests, or promotional campaigns to enhance user engagement.
2.3 Compliance with Legal Obligations:
- To meet legal and regulatory requirements, including the maintenance of records, prevention of fraud, and response to legal processes.
- To enforce our terms and conditions, or to protect our rights, property, and safety, as well as the rights, property, and safety of others.
2.4 Analytical and Research Purposes:
- To understand user behavior and analyze website usage trends to inform our strategic business decisions.
- To conduct market research and demographic studies for continuous improvement.
3. Sharing and Disclosure of Information
We value your privacy and only share your information in limited circumstances, such as:
3.1 Service Providers and Partners:
- We may engage trusted third-party service providers for tasks such as payment processing, email marketing, data analytics, or customer support.
- These providers are required to protect your data in accordance with our standards and are prohibited from using your information for purposes other than those explicitly contracted.
3.2 Legal Compliance and Security:
- We may disclose personal data if we are required to do so by law, regulation, court order, or government request.
- Information may be shared with legal authorities or law enforcement to protect against fraud, abuse, or violations of our policies.
3.3 Business Transfers:
- In the event of a merger, acquisition, asset sale, or other business transfer, personal information may be disclosed as part of the transaction. Any new entity will continue to protect your personal data as described in this Privacy Policy.
3.4 Aggregated or Anonymized Data:
- We may share aggregated or anonymized data that does not identify you personally, for business analysis, marketing, or research purposes.
4. Data Security and Retention
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. These measures include, but are not limited to:
- Data Encryption: Use of SSL/TLS encryption for data transmission.
- Access Controls: Limiting access to personal data to authorized personnel only.
- Data Backup: Regular data backups to prevent data loss.
- Security Audits: Conducting periodic security reviews and risk assessments.
Retention Period:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When data is no longer needed, it is securely deleted or anonymized.
5. Your Rights and Choices
You have various rights concerning your personal data, including:
5.1 Right of Access:
You can request a copy of the personal data we hold about you.
5.2 Right to Rectification:
If your information is inaccurate or incomplete, you may request that we correct it.
5.3 Right to Erasure (“Right to be Forgotten”):
You may request the deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
5.4 Right to Restrict Processing:
You may ask us to limit the use of your data in specific situations, such as pending data correction or objection.
5.5 Right to Data Portability:
Request the transfer of your personal data to another service provider in a structured, commonly used, and machine-readable format.
5.6 Right to Object:
You can object to the processing of your personal data for direct marketing purposes or any processing based on legitimate interests.
5.7 Right to Withdraw Consent:
If processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. By continuing to use our website, you consent to the use of cookies as outlined below:
6.1 Types of Cookies We Use:
- Essential Cookies: Necessary for basic functionality and security.
- Performance Cookies: Help us understand how visitors interact with our website.
- Functional Cookies: Remember your preferences to provide a personalized experience.
- Targeting Cookies: Used for marketing purposes and to deliver relevant ads.
6.2 Managing Cookies:
You can configure your browser to block cookies or notify you when cookies are being set. However, disabling cookies may affect your ability to use certain features of our website.
7. Third-Party Links and Services
Our website may contain links to external sites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing them with any personal data.
8. International Data Transfers
If you are accessing our website from outside the country where we operate, your data may be transferred to, processed, and stored in jurisdictions that may not provide the same level of data protection. We ensure that such transfers comply with applicable data protection laws by implementing appropriate safeguards.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. If we make significant changes, we will notify you by email or through a notice on our website. The updated policy will be effective immediately upon posting.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +964 775 2333 888 / +964 750 2333 888
- Mailing Address: Alaska Towers, 120m Road, 32 Park Area, Erbil, Kurdistan, Iraq
By continuing to use our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.